Contact

Contacting DataBuss comes down to a single email address, not a switchboard of options. This page sets out that address, the days the inbox actually gets opened, and the kind of message that tends to get a useful reply.

Reaching the editors

DataBuss can be reached at reviews@databaseofcompanies.online. The address goes directly to the small editorial team behind the ratings rather than to a support queue or an automated ticketing system, so a message written to a person, not a department, tends to come back with a clearer answer.

Readers write in for a handful of recurring reasons, and naming them tends to make a message easier to act on quickly.

• A correction spotted in a published review
• A database that hasn't been covered yet and seems worth a look
• A question about how a particular rating was reached
• A disagreement with a conclusion drawn in an article

What happens after sending a message

The editors read mail on Mondays and Wednesdays. A note sent on a Tuesday afternoon sits until the Wednesday reading; one sent on a Thursday or over the weekend waits for the following Monday.

This isn't neglect so much as how a small, online-only operation schedules its attention: correspondence gets handled in batches rather than checked throughout the day. A message that arrives on a reading day with a clear, specific question is far more likely to get a reply worth reading than a vague one sent at random.

Based online, not in one place

DataBuss has no office and no single home city. The work has been done online since the project began, by people who never needed to sit in the same room, let alone the same building, to compare databases properly.

That absence of a fixed address isn't an oversight. The project started in 2020 as a personal notebook of links to company databases, put together while comparing directories for an unrelated research task; within months the notes grew into short write-ups, and the write-ups grew into the running catalogue of reviews it is now. Does a reviewing operation need a street address to be trusted? DataBuss has worked without one from the start, judging databases on what their interfaces actually show rather than on where its own desk happens to sit.